Whilst the guiding principles of Center Gravity are core to the heart of our business, our integrity as a business in regards to providing outstanding services and sales to our customers is paramount.
What personal information does Center Gravity collect about you?
Center Gravity collects personal information about you when you register online at www.centergravity.co.uk or when you arrange an appointment to use our services. This personal information will be retained by Center Gravity in an organised archive for 3 years, or until the customer terminates their business relationship with Center Gravity (whichever is most imminent) and then will be deleted and made irretrievable.
Technical data about vehicles which have had work undertaken by Center Gravity such as geometry reports, invoices and job sheets are retained solely for the use of Center Gravity employees and may be requested by the relevant owner of the vehicle for their information only. In the event of a car being sold on Center Gravity will disclose information about services undertaken previously at our discrepancy and Center Gravity will request proof of the new ownership before information is communicated.
Center Gravity ensures the implementation of a security policy in regards to the processing and recording of personal information in line with the Data Protection Act 1988.
Center Gravity will not retain personal information processed for any purpose or purposes for any time longer than is necessary. Personal information will be deleted irretrievably; however technical data which is not personally identifiable will be archived in the interest of research and development by Center Gravity only.
Using your personal information
Any personal information given to Center Gravity may be used in the following ways:
- To provide the services requested by the customer.
- To personalise the service with regard to previous history of a customer’s car or preferences in driving style observed by Center Gravity in the past through maintenance of records.
- Marketing purposes
Center Gravity will not display, share, sell or pass on any personal information to any third party unless given permission or required to do so by the court of law. Information given to us is accessible only to authorised employees of Center Gravity for the purposes of communicating with you, maintaining records of technical data, or emailing you with regards to marketing.
Center Gravity are keen to communicate with you regarding offers, products and events which we think may be of interest to you. If you have given consent to receive marketing, you have the right to withdraw at any time.
You have the right to ask Center Gravity to remove all contact information and personal information recorded at any time.
Access and correction to information
A copy of personal information held by Center Gravity Ltd. may be requested by you for a small fee. You have the right to request this information that we hold about you. To receive a copy of the information we hold about you please contact us regarding this matter on 01827 718800 or @.
We endeavour to keep our records as up to date as possible. If you would prefer for us to amend any inaccurate information, or desire for this information to be removed from our records you have the right to do so at any time.
If errors are brought to our attention, Center Gravity will endeavour to correct them. However we do not take any liability or responsibility for the material published on this site.